Thursday, September 30, 2010

Water Bills

Just a reminder that your water bills should be arriving in your mail box early next week. They will be due on October 25. If you have not received your bill by the
10th of the billing month, please call the office at 951-659-2675 and Becky or Vicki will be more than happy to look up your account and let you know how much your bill amount is.

Please remember that once we mail the bills, we have no idea what becomes of them and we cannot track them. Just because your bill doesn't arrive, does not mean you are relieved of your responsibility to pay it. We use post card type bills and once in awhile they get waylaid at the post office or stuck in a magazine or some other fate befalls them prior to them arriving in your mail box.

So remember, should your water bill go missing, please call us or stop by the office and we will be happy to assist you. We now accept Visa, Mastercard and Discover if you wish to pay by credit card. We are able to take credit card payments over the phone as well, so feel free to just give us a call and we will be happy to take care of that transaction for you.

As always, we like to remind everyone to please turn your water off at your customer shut off valve anytime you leave your mountain home. Once water has gone through your meter, it is your responsibility to pay for it. Turning your water off is the best way to assure you don't come home to a disaster.

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