Thursday, September 1, 2011

Mail Issues?

I am not sure why, but for some reason we are having a lot of customers tell us that they haven't received their bills this past billing cycle and have had quite a few tell us that they mailed in their payment 10 or more days ago and we either have not received them or they are taking a long time to arrive.  We don't know what is going on, but the bills were mailed on on August 1st and were due on the 25th.  So if you have not received yours, please give us a call so we can tell you how much is due.  Late charges will be added to unpaid bills on Sept. 10th, so you want to avoid that.  While it is normal for a bill or two to go missing, there seems to be a rash of mail either not showing up or coming very slowly.  Hopefully, this won't continue, but in the meantime, feel free to contact us via email at Becky@pcwd.org or call us at 951-659-2675 or stop by the office and we will be happy to tell you if your payment has arrived or not or what the balance due is on your account.

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