Wednesday, June 29, 2011

Rebates

As you are all aware, we are currently offering some rebates as an incentive to encourage our customers to continue to conserve water in and around their mountain home. We wanted to let everyone know that  as of July 1, 2011, we will no longer issue a rebate unless we have a copy of the receipt as proof of purchase.

We cannot accept a plumber's invoice as proof of purchase or any paper work  other than the original receipt with the purchase price listed.  Please keep this in mind when applying for your rebate.  In order to be eligible, you must bring in or send us a copy of your original receipt showing the purchase price of the item you are wanting a rebate on. We will not accept a copy of a bill from the person installing the item as your proof of purchase.  That bill would be for proof of installation only.  Labor charges for installation are not included in the rebate.

For some reason, this has been an ongoing problem and so we want to be very clear what the requirements for the rebate are.  We hope you will take advantage of our current rebate program and appreciate your cooperation in this matter.  If you have any questions regarding our rebate program, please give us a call at 951-659-2675.  All rebates must have the proper documentation and be approved by the General Manager prior to a check being issued.  Thank you for your cooperation in this matter.

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