Just a reminder, yet again. If you are leaving your mountain home, please turn your water off at your customer valve. This is the single most important thing you can do to prevent a water leak. Many times leaks are able to run unnoticed until we read meters and find a large amount of water was used. In this colder weather, pipes can freeze and burst. Many people think that a leak will produce a visible puddle of water or some other visible sign, but that isn't always the case. If it is underground, it might not be noticeable and if it is in the house, that wouldn't be obvious either. Turning your water off at your customer valve will prevent any unwanted surprises. We repeat this often because we see it happen time and time again. We cannot say this enough.
If you do have a leak, you will be responsible to pay for all the water that runs through your meter, regardless of the cause. Many people think that if they have a leak, they do not have to pay for the water that ran through their meter during the leak. This is not the case. We are required by our Board of Directors to bill for all water usage, regardless of the reason for use. So this is another good reason to turn your water off at your customer valve when you leave your mountain home. It is better to be safe than sorry.
Showing posts with label catastrophic leak. Show all posts
Showing posts with label catastrophic leak. Show all posts
Monday, February 13, 2012
Thursday, January 5, 2012
New Year's Resolution
Are you turning your water off at your customer valve when you leave your mountain home?
I hope so. If you are not, you should be. Why, you might ask. The weather is nice, no snow, no freezing temps, why bother. Why indeed! Because leaks can happen at any time, day or night, winter or summer. While it is true that pipes don't freeze in the summer, you can still develop a leak and if your water isn't off, this can turn into something quite unpleasant.
So please, make it your New Year Resolution to turn your water off at your customer valve any time you leave your mountain home. If you do not know where your customer valve is or how to turn it on and off, please call us at 951-659-2675 during normal business hours, which are 9 am to 4 pm, Monday through Friday, and we will send someone out to show you where it is and how to turn it off. As the old saying goes, an ounce of prevention is worth a pound of cure.
I hope so. If you are not, you should be. Why, you might ask. The weather is nice, no snow, no freezing temps, why bother. Why indeed! Because leaks can happen at any time, day or night, winter or summer. While it is true that pipes don't freeze in the summer, you can still develop a leak and if your water isn't off, this can turn into something quite unpleasant.
So please, make it your New Year Resolution to turn your water off at your customer valve any time you leave your mountain home. If you do not know where your customer valve is or how to turn it on and off, please call us at 951-659-2675 during normal business hours, which are 9 am to 4 pm, Monday through Friday, and we will send someone out to show you where it is and how to turn it off. As the old saying goes, an ounce of prevention is worth a pound of cure.
Monday, November 7, 2011
Turn Off Your Water
Well folks, it is time once again to remind everyone to...
Turn off your water at your customer valve when you leave you mountain home.
Every winter people experience leaks, broken and frozen pipes and a lot of it can be prevented by one simple act. We cannot emphasize this strongly enough. When you leave your mountain, take a minute and turn you water off at your customer valve. It is that easy and that simple and will save you a world of headaches, not to mention money.
If you develop a leak or a break on your side of the meter, you will be responsible for all the water that runs through your meter and this can add up to quite a large water bill depending on the size of the break or leak and the length of time it runs. Many people are under the misconception that if they have a leak, they do not have to pay for the water used. This is incorrect. If the water runs through your meter, no matter the reason, the home owner is responsible for paying for that water. I am not sure why people think they don't have to pay for the water when they have a leak, but every time someone has a leak, we hear over and over again that they thought they didn't have to pay for the water lost.
So please, do yourself a favor. Just turn off your water when you leave. That way when you come back to visit your mountain home, you won't be hit with any unpleasant surprises or bills.
If you do not know where your customer valve is or how to turn it off, please give us a call at 951-659-2675. We would be happy to come out during regular business hours and show you where it is and how to turn it off. It is way better to be safe than sorry and no one wants to deal with broken, frozen pipes or leaks when they come up to visit they mountain home.
Turn off your water at your customer valve when you leave you mountain home.
Every winter people experience leaks, broken and frozen pipes and a lot of it can be prevented by one simple act. We cannot emphasize this strongly enough. When you leave your mountain, take a minute and turn you water off at your customer valve. It is that easy and that simple and will save you a world of headaches, not to mention money.
If you develop a leak or a break on your side of the meter, you will be responsible for all the water that runs through your meter and this can add up to quite a large water bill depending on the size of the break or leak and the length of time it runs. Many people are under the misconception that if they have a leak, they do not have to pay for the water used. This is incorrect. If the water runs through your meter, no matter the reason, the home owner is responsible for paying for that water. I am not sure why people think they don't have to pay for the water when they have a leak, but every time someone has a leak, we hear over and over again that they thought they didn't have to pay for the water lost.
So please, do yourself a favor. Just turn off your water when you leave. That way when you come back to visit your mountain home, you won't be hit with any unpleasant surprises or bills.
If you do not know where your customer valve is or how to turn it off, please give us a call at 951-659-2675. We would be happy to come out during regular business hours and show you where it is and how to turn it off. It is way better to be safe than sorry and no one wants to deal with broken, frozen pipes or leaks when they come up to visit they mountain home.
Monday, July 18, 2011
Monday Musings
Here it is the 18th of the month already. Where does the time go? Next week it will be time to read the meters again. The boys will probably be out and about the second half of next week. Bills will be sent out the first part of the following week. Just thought I'd give everyone a heads up. As a reminder, we bill every other month on the even months. So February, April, June, August, October and December are the months you will receive a bill.
Bills are always due by the 25th of the month they are received in. If you are going to have a problem paying, it is best to get in touch with Becky at 951-659-2675 and let her know. Late payments are subject to a $15 late fee and so you want to avoid that if possible.
We also want to remind everyone to turn their water off at their customer valve when they leave their mountain home. Yes, it is summer, but leaks can happen any time of the year. Customers are responsible for all the water that runs through their meter, so leak prevention is critical. We have to be vigilant all year long, not just in the winter time. So if you are leaving, take a minute and turn your water off. It is like the old saying, "An ounce of prevention is worth a pound of cure." So true when it comes to turning the water off to your home.
If you do not know where your customer valve is, please give us a call and one of the boys, Jerry or Jeremy, will be more than happy to come out and show you where it is located and how to turn it off and on. It is a simple thing that can save you thousands of dollars in water bills and damage. If you have an outdoor watering system, it is good to check that periodically for leaks as well. Some times the squirrels can reek havoc with outdoor drip systems or they can just develop leaks over time. A few minutes spent in maintenance and prevention will also go a long way in preventing unexpected leaks.
Here at the Pine Cove Water District, we want our customers to be aware of things that can and do go wrong and how to prevent a catastrophic leak. I know we sound like a broken record at times, however, there are still those who do not heed our advice or warnings and they end up with a problem. We hate to see anyone have to deal with that, so we will keep repeating ourselves over and over again. Turn your water off when you leave your mountain home!
Bills are always due by the 25th of the month they are received in. If you are going to have a problem paying, it is best to get in touch with Becky at 951-659-2675 and let her know. Late payments are subject to a $15 late fee and so you want to avoid that if possible.
We also want to remind everyone to turn their water off at their customer valve when they leave their mountain home. Yes, it is summer, but leaks can happen any time of the year. Customers are responsible for all the water that runs through their meter, so leak prevention is critical. We have to be vigilant all year long, not just in the winter time. So if you are leaving, take a minute and turn your water off. It is like the old saying, "An ounce of prevention is worth a pound of cure." So true when it comes to turning the water off to your home.
If you do not know where your customer valve is, please give us a call and one of the boys, Jerry or Jeremy, will be more than happy to come out and show you where it is located and how to turn it off and on. It is a simple thing that can save you thousands of dollars in water bills and damage. If you have an outdoor watering system, it is good to check that periodically for leaks as well. Some times the squirrels can reek havoc with outdoor drip systems or they can just develop leaks over time. A few minutes spent in maintenance and prevention will also go a long way in preventing unexpected leaks.
Here at the Pine Cove Water District, we want our customers to be aware of things that can and do go wrong and how to prevent a catastrophic leak. I know we sound like a broken record at times, however, there are still those who do not heed our advice or warnings and they end up with a problem. We hate to see anyone have to deal with that, so we will keep repeating ourselves over and over again. Turn your water off when you leave your mountain home!
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