Just a reminder, yet again. If you are leaving your mountain home, please turn your water off at your customer valve. This is the single most important thing you can do to prevent a water leak. Many times leaks are able to run unnoticed until we read meters and find a large amount of water was used. In this colder weather, pipes can freeze and burst. Many people think that a leak will produce a visible puddle of water or some other visible sign, but that isn't always the case. If it is underground, it might not be noticeable and if it is in the house, that wouldn't be obvious either. Turning your water off at your customer valve will prevent any unwanted surprises. We repeat this often because we see it happen time and time again. We cannot say this enough.
If you do have a leak, you will be responsible to pay for all the water that runs through your meter, regardless of the cause. Many people think that if they have a leak, they do not have to pay for the water that ran through their meter during the leak. This is not the case. We are required by our Board of Directors to bill for all water usage, regardless of the reason for use. So this is another good reason to turn your water off at your customer valve when you leave your mountain home. It is better to be safe than sorry.
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