Wednesday, April 27, 2011

More Frequently Asked Questions

OK, I know it is Wednesday, but since I had to take Monday off, I am a day late on all my postings.  So let's get back to our Frequently Asked Questions.

Q.  Are we still in a drought and in a conservation stage?

A.  We are no longer in Stage I conservation because we currently do not meet the criteria set forth by the board of directions.  It is difficult to say if we are still in a drought.  Water levels are up everywhere.  Area lakes are full and natural springs are popping up everywhere.  So it "looks" like the drought is perhaps over or at least easing up.  However, we are never out of the woods when it comes to water.  Conserving water should be a way of life for everyone because the less we use today, means the more we will have for tomorrow.

Q.  I am renting out my cabin.  Why won't you put the water bill in the renter's name?

A.  All water accounts are put in the name of the property owner.  When it comes to rentals, people move in and out and often times do not leave a forwarding address.  Some have left without paying the water bill and the property owner does not want to pay the water bill for their tenant.  That left us holding the bag.  We provided water service, but received no payment.   So, due to a few bad apples, we had to change our policy and we can now only put a water bill in the owner's name.  It is up to the owner to work out a payment agreement with the renter and decide who will pay the bill. If the owner doesn't send the bill to the renter, they are welcome to stop in and we will be happy to give them the information they need to pay the bill.

Q.  Where does our water come from anyway?

A.  Our water comes from a series of ground wells.   We are not connected to the Colorado River or any other water source.  We provide water to Pine Cove residents from Pine Cove wells.  That is why conservation is so important.  There is not an infinite supply of ground water and during times of drought when we continue to remove it without it being replenished, levels can get low.  Hence the 3 Conservation Stages.  Wells are currently rising due to all the moisture we received this past winter, so that means the aquifer is being replenished.  That is a good thing.

Q.  Why is there a $2.50 fee to pay with a credit card?

A.  In order to provide this service without incurring the costs of having a merchant account, we use a company that processes credit card purchases for us for a fee of $2.50.  Pine Cove Water District does not get a single cent of that money.  It goes directly to the credit card processor.  If we were to establish a merchant account, we would be charged a percent of each purchase as well as other fees.  We felt it was best not to take on this type of debt at this time.

Q.  Are you ever going to have automatic payments?

A.  We don't know.  At this time, our billing program is not online, which we think is very smart.  In order to have automatic payments, we would have to put it online and then worry about internet security.  As it stands now, no one can hack into our computer and steal any one's information.  We think this is a good thing!

Well I think that is enough for this week.  I know enquiring minds want to know, so we are here to answer.  If you think of any questions that I have not addressed, please feel free to drop me an email at pcwd2675@yahoo.com  and I will be happy to address them.

Tuesday, April 26, 2011

Monday Musings a day late!

Well I didn't get to post yesterday, so here I am today.  Hope you all had a wonderful weekend and enjoyed the holiday, if you celebrate.  The weather was not so good, but at least there was no snow!  For some reason, snow just seems really wrong at Easter time.  But the rest of the week looks pretty good.  Hopefully it won't be long until spring is here in full swing.

Next month will bring the Earth Fair and Pine Cove Water District will again have a booth there.  I would encourage you to stop by and say hi and see what we have to show you.  As you all know already, we are leaving Stage I, however, that doesn't mean you should stop conserving water.  So part of our focus at the Earth Fair will be on how to conserve water in the garden.  If we get into good habits of conserving water, then even when we have dry years, we will be able to still enjoy our gardens. 

There are a few tricks we can all do to help make our gardens retain water throughout the summer months.  We will be demonstrating examples of how to do this at the Earth Fair.  We hope you can stop buy and say hi.

Friday, April 22, 2011

More Frugal Friday

Here is a Frugal Friday gardening tip for all the gardeners and cooks out there.  Grow your own herbs!  I have been doing this for years so I was not up on the prices of buying them in the little jars in the grocery stores.  Once I had a look, I was shocked!  Wow,  if you figured out the cost per pound, it would be astronomical!

Luckily, I have been growing my own herbs for several years now.  The good news is that they are fairly easy to grow and just about anyone can grow some herbs.  You can grow them in your garden, in containers or even on your window sill.  What I do is grow them over the summer out in the garden, then harvest them, dry them and then use them throughout the winter.  However, I didn't realize how much money I was saving. Even though some of my herbs I buy as potted plants, such as basil, it is still worth it to grow your own.  Several can be easily grown from seed as well and some, such as rosemary, mint and  chives, come back year after year.  So this works out really well for me.

Another benefit is that the fresh, home grown herbs taste incredible and smell fabulous out in the garden. I love being able to go out my back door into the garden and gather a sprig of rosemary for my chicken, some basil leaves for my spaghetti sauce and a leaf of mint for my iced tea.  And in the dead of winter, I love being able to cook with herbs that I grew over the summer and dried.  It brings memories of those summer afternoons in the garden during the cold winter days.

It's Frugal Friday!

I guess by now most of you already know we are going out of Stage I into no stage of water conservation.  However, this does not mean we should use water like there is no tomorrow.  The residents of Pine Cove have been doing an excellent job of conserving water and we would like to see that continue.  I found a frugal, water saving tip today that I never thought of before.

Many times I would save my bath or shower water for watering outside, however, in the winter, that doesn't work out so well and if you dont' have much to water outside, it seems like more of a chore than anything. So what is a good, year round way to re-use this water before it goes down the drain?  How about using your bath water to either flush your toilet or wash your clothes? Everyone has to do both of these things and neither the toilet or the washer will care if the water has been slightly used by you in the shower.

You could let the water sit in the tub after your morning shower and just scoop out what you need to flush with each time.  Or your could scoop it all out and fill up your washing machine and then do a load of laundry.  I think these are both excellent ideas as neither one requires such pristine water as what comes out of the faucet.  Especially the toilet!

I also purchased a gallon pitcher which I will use in the kitchen to save the water that runs out of my kitchen faucet while waiting for it to get hot.  With summer coming, ice tea making becomes a daily activity in my house.  While waiting for the water to get hot to do dishes, I can just fill up my pitcher and use that water to make iced tea, coffee, cook pasta or vegetables or water plants.  It is perfectly good water that is being wasted. 

Even though we are not in a conservation stage currently, it is still a good idea to conserve water because we never know when the next dry spell will hit.  Just because water is plentiful now, doesn't mean it will be plentiful down the road.  Plus the less water you use, the lower your water bill will be.  Everyone likes lower bills!

Thursday, April 21, 2011

May's Board Meeting

The board meeting for May is scheduled for May 18th, 2011 at 10 am and will be held in the board room at the Pine Cove Water District office located on 24917 Marion Ridge Road. Hope to see you there.

Scene's from March's Board Meeting

Due Date Approaching

The due date for this month's water bill is fast approaching.  They are due on the 25th.  Paying on time avoids the dreaded late charge.  If you are having problems, please call the office at 951-659-2675 to let us know. 

Wednesday, April 20, 2011

California Native Plant Week

California has established a California Native Plant Week beginning April 17 -23, 2011.  So this is California Native Plant Week.  Who knew?  Now we all do!  This is from the press release of Sept. 2, 2010.



LEGISLATURE ESTABLISHES CALIFORNIA NATIVE PLANT WEEK
CNPS Contact: Greg Suba 916-447-2677 x-206
(September 2 - Sacramento, CA) - The California State Assembly and Senate have approved
Resolution ACR 173 (Evans) establishing California Native Plant Week, beginning April 17-23, 2011.
This measure proclaims the 3rd week of April, each year, as California Native Plant Week and
encourages community groups, schools, and citizens to undertake appropriate activities to promote
the conservation, restoration, and appreciation of California's native plants.
The resolution (ACR 173) was introduced by Assemblywoman Noreen Evans (D – Napa), was
sponsored by the California Native Plant Society, and garnered the support of horticulturalists,
conservation organizations, and nurseries throughout California.
ACR 173 recognizes the vital historical, artistic, and economic contributions California’s native plants
have made to our State, and points out that California native plant gardening and landscaping have
tremendous positive impacts to our watersheds, to habitat recovery, and to curbing catastrophic
wildfires. In particular, the resolution recognizes that home landscaping and gardening with native
plants can cut residential water use from 60 to 90% over conventional gardening.
The California Native Plant Society is a non-profit 501c3 organization whose mission is to conserve
California’s native plants and their natural habitats, and increase understanding, appreciation, and
horticultural use of native plants. Formed in 1965, CNPS has nearly 10,000 members and 33
chapters with expertise on native flora located across the state.

So now you know!

Stitch

     I found this picture of Stitch and thought I'd post it, as it is so cute.


                      

Springs

Due the the wet winter we have experienced, you may notice that springs are popping up all over Pine Cove!  It may seem like someones water is leaking as some of them are running pretty good.  If you see water running and you aren't sure if it is a leak or a spring, give us a call and we can probably tell you if it is a spring or not by the location. It is better to be safe than sorry.

Tuesday, April 19, 2011

More Frequently Asked Questions

It's Tuesday, so that means it is time for more frequently asked questions to be answered.  If you think of a question for us that you never see answered here, email us at info@pcwd.org and we will answer it here on the blog for you!  We are trying to think of everything, but you never know when someone will come up with a question that we haven't thought of yet.

Q.  Did you raise rates in February because I am conserving water and you aren't selling as much now?

A.  In a word, no.  While our water sales are down due to less people living here in Pine Cove as well as conservation efforts by many of our residents, we raised our rates do to the fact that our costs are escalating.  Electricity has gone way up and so have many of the materials that we use.  This economy is hard on everyone.

Q.  Why do I keep getting a bill when I am not up there to use any water?

A.  There is an advanced minimum billing amount of $47 for each water meter.  Water usage is added on top of that minimum billing amount.  If you use no water you will not be charged for any water. Only for the minimum amount of $47.  The minimum amount is due even if you don't visit your home and don't use any water.

Q.  Why can't you just come out and turn my water off so I don't get a bill at all?

A.  We have to continually maintain all the water lines and make sure water is available to every property with a meter at all times.  The advanced minimum billing amount of $47 goes towards this maintenance.  Even if you choose not to visit your mountain home for years on end, we still have to maintain the lines to your home and make sure that there is water available for you when you do come up to visit.

Q.  Why do I have to pay the water bill when I have a leak?

A.  All water that runs through a customer's meter is the customer's responsibility and must be paid for.  However,  we do realize that when someone has a leak, the bill for the extra water used can be a financial hardship for them.  We are therefore usually able to work with a customer who has had a leak and offer a payment plan to help make the payment more manageable.  We are unable to forgive water bills, even catastrophic ones, due to the policy that is set by our Board of Directors.

Q.  Why do you keep telling people to turn their water off when they leave their mountain home?  It is very inconvenient to keep turning my water off and on when I arrive and leave.

A.  See the question right above this one.  A lot of leaks occur in homes that are only being used part of the time.  The owner leaves without turning the water off and then has no way of knowing when something breaks or a leak develops.  When we read the meters and notice a spike in water use, we will contact the owner to let them know, but by that time, they could have lost a lot of water.  During the cold, winter months, pipes can burst, as was the case this past winter, and this can cause not only a high water bill, but if it happens in the house, it can cause a lot of damage as well.  No one wants to deal with water damage in their home or a high water bill. Imagine arriving at your mountain home and opening the door only to find it had been flooded by a broken pipe.   Turning your water off at your customer valve anytime you leave your mountain home assures that if something does go wrong, it will not result in catastrophic water loss or damage.  It only takes a minute to do it and it can save countless hours of aggravation and a lot of money.

Well that is enough for this week.  Remember if you think of any question that we haven't answered yet, go ahead and email us.  We want everyone to understand how and why the water district operates the way it does.  For more information you can always attend our monthly board meeting as well.

Monday, April 18, 2011

Low Flow Landscape

I read an interesting article last week about low-flow landscaping.  Since we are always looking to reduce water use here in Pine Cove, the title peeked my interest.  I thought perhaps this article might have some worth while tips we could use, even though it is really geared towards off the hill type of gardening and landscaping.  This article was written by Susan Harris and she started off by talking about builders who are facing mandates that require low-flow toilets, shower head and faucets, but then install lush, green lawns.  Kind of an oxymoron since landscapes can soak up between 30% and 60% of all residential water.  I notice myself that once my vegetable garden goes in, my water bill goes up.  So I would like to find a way to provide the fresh, organic produce to my family that my garden provides, while still conserving water. 

While much of the article had nothing to do with us, as it focused a lot on lawn removal, it did say that in California, 20% of the electricity consumed is used just to pump water.  That is a lot of electricity.  So reducing water usage will automatically reduce electricity usage.  Food for thought. 

All in all, the article gave no new tips about saving water in the landscape.  It did have information on lawn pesticides and fertilizers and how the runoff ends up in waterways and creates dead zones where fish and aquatic plants can no longer survive.  It also gave some good examples of landscapes with very little grass.  So while it wasn't really helpful to us, it is good info to pass along to our friends and family living off the hill.  Perhaps they will want to start removing their grass in favor of more water friendly landscaping choices.

Announcing...

The Pine Cove Conservation Cabin!  Look for more about this in the weeks to come.  The Pine Cove Conservation Cabin will have lots of tips and reminders on how to save water both inside and out, rain water harvesting, drought tolerant plants, fire resistant plants and natives.  I will be doing a feature here once a week or so.  We especially want to get into rainwater harvesting more down the road.  This is one way to provide yourself with irrigation water at virtually no cost once the system is installed.  This will be especially helpful information for gardeners and any one wanting to water their plants and trees.  So stay tuned for more.....

Good Morning!

Happy Monday!  Wasn't this weekend the best?  The most beautiful weather ever.  This is the type of weekend that makes the long wait through winter worthwhile.   I flung all my doors and windows wide open and enjoyed every single minute of the warm weather and light breeze.  I hung freshly washed clothes out on the line to dry, our cars got cleaned and the veggie garden got put into shape for this years planting.  Our dogs enjoyed long walks, windows and screens got washed and it felt incredibly good to just go outside and feel the sun on my face again.  It couldn't have been any more perfect in my opinion.

So I am hoping that this is it.  That spring is really here this time and that the winter of 2010/2011 is over.  It has been a good one, but as we head towards the end of April, I am ready for it to be over, as I think everyone is.  If you celebrate Easter, I hope you all have a very pleasant holiday week.

Wednesday, April 13, 2011

Board Meeting Today

Just a quick reminder that there is a board meeting this morning at 10 a.m.  Hope you can make it.

Monday, April 11, 2011

Frequently Asked Questions

Since I will be in a meeting most of tomorrow, I decided to post Tuesday's FAQ's a day early.  So here are the answers to more burning questions about the water district.

Q.  How much do the board members get paid?

A.  The board members get paid $50 for each meeting they attend. 

Q.  Are we still in Stage I conservation?

A.  Yes, we currently are still in Stage I. We will advise our customers if and when that should change.  However, even if we do come out of Stage I, it will still be a good idea to conserve as much as possible.

Q.  We have had a lot of snow, so why are we still in Stage I?

A.  First of all, it takes more than one wet winter to determine if the drought is truly over or not.  The amount of snow on the ground is not always indicative of how much is actually going back into the water table.  There are many different factors that need to be looked at prior to declaring the drought is over. 

Q.  Why do you want my email address?

A.  Since most people today communicate by email, it is quicker and  easier to contact people via email should an emergency arise, such as the one in January when there were many leaks around the district.  We are not going to be bombarding you with junk emails or selling your information to anyone.  We will only contact you via email if absolutely necessary.

Q.  Do you add fluoride to the water?

A.  No.  The only fluoride in our water is the fluoride that occurs naturally.

OK, that is enough for today.  More next Tuesday.

Reminder

Just a quick reminder that there is a board meeting on Wednesday, April 13th at 10 am.  We hope you can join us.

Wednesday, April 6, 2011

Board Meeting

Next Wednesday, April 13th, is our monthly board meeting.  It starts at 10 am and everyone is welcome to attend.  The agenda for the meeting will be posted on Friday afternoon in accordance with the  Brown Act.  It will also be posted on our website at www.pcwd.org.  We hope to see you at the meeting.

Tuesday, April 5, 2011

Water Bills Sent

Water bills were mailed out on Friday, April 1st.  If you don't receive yours by the end of the week, you might want to give us a call.  We are happy to tell you the amount due over the phone or via email.  Or you can stop in and ask as well.  We are hoping that the new bills in envelopes helps to eliminate the missing postcard bills problem.  However, once we mail them, it is out of our hands and we have no idea what happens to them from there.  So remember, if you don't receive a bill, you need to contact us to find out how much you owe.  A lost bill does not release you from your responsibility to pay it and you don't want to incur a late fee, so it is best to give us a call so we can let you know the amount of your bill.  Our number is 951-659-2675 or you can email us at Becky@pcwd.org.   We hope the new bills are easier to read and more self explanatory as far as your water usage and amounts charged.  And we hope they are big enough to not get lost in the mail!

Conservation Kits

More free stuff!  We are still giving away conservation kits for your home.  They are free for the asking, so just stop by the office and ask for one.  The shower heads in the kits work very well and really help reduce water use. 

Frequently Asked Questions

Here at the Water District, we get asked a lot of questions.  So we thought each Tuesday, we would take a few that get asked a lot and answer them here on the blog.  Some are more serious than others, but we will try to cover them all!

Q. Who runs the Pine Cove Water District anyway?

A. The Water District is run by a 5 member Board of Directors.  They make all the decisions here at the Water District.  Our current board members are Tom McCullough, Board President, Mike Esnard, Vice President, Lou Padula, Secretary/Treasure, Joel Palmer and Dan Fandrich.  Their pictures are posted on the right hand side of the blog.  The board members are elected and have to reside here in Pine Cove.  They are your friends and neighbors.  Any registered voter who resides in Pine Cove,  can choose to run for a board position when there is an opening. 

Jerry Holldber is the General Manager of the Water District and oversees the day to day operations of the Water District and reports to the board.  He can make recommendations to the board on any given situation, but has to abide by their decisions. 

Many people mistakenly think that Jerry is calling all the shots, but that is not how it works at all.  We would invite everyone to attend our monthly board meetings to see just how the district is run.  Becky Smith, our Office Manager, serves as the Board Secretary and is responsible for posting the agendas and typing up the minutes of the meetings.  She also makes them available via our website at www.pcwd.org

Q.  When are your board meetings?  I never know when you are having one.

A.  Our board meetings are held on the second Wednesday of every month at 10 a.m. in the board room at the Water District Office.  They are open to the public and everyone is invited to attend.  The agenda for the meeting is posted the Friday afternoon prior to the meeting.  The Brown Act requires a public agency to post their agendas 72 hours prior to the meetings, so we go ahead and post it on Friday afternoon which gives everyone well over 4 days notice.

Q.  Where is your office located? 

A.  We are located at 24917 Marion Ridge Rd.  We are right off of Highway 243 and right next to the Fire Station.  If you are coming up from Idyllwild, you would turn right onto Marion Ridge and if you are coming up from the Banning side, you would turn left onto Marion Ridge. 

Q.  Who is the dog in your ads?

A.  His name is Stitch and he belongs to Art and Kirsten Torrez, who are kind enough to let him frequently hang around with Jerry.

Q.  Do you still have the free wood chips?

A.  Yes, come and help yourself!

I think that is enough for one post.  I will post more next Tuesday.  If you have a question that you don't see get answered here, please feel free to email us at info@pcwd.org and you can put question for Vicki in the subject area.  In the mean time, check back each Tuesday to get the answers to the most commonly asked questions here at the Pine Cove Water District.

Monday, April 4, 2011

A Message from the General Manger

Over the past decade, the Pine Cove Water District has been in a conservation stage.  Years ago, it was Stage II, which is mandatory compliance.  As ground water has been replenishing in recent years, the District moved into Stage I, which is voluntary compliance.  I would desire to remain in Stage I and continue our rebate program and our education campaign. 

We would like your input on this matter.  Please email Becky at becky@pcwd.org or fax us at 951-659-3112 or call us at 951-6592675 and let us know your opinion regarding staying in Stage I water conservation, going into no stage or should we move into Stage II.  We would appreciate it very much if you would  let us know what you think.

Sincerely,

Jerry Holldber
General Manager